🧭 Sewa Guide
Where to go, which documents to carry, the fee and how long it takes — clear, step-by-step help for common government services.
Note: processes can change over time. Please confirm with the relevant office before you go.
Citizenship
Duplicate citizenship certificate (lost or damaged)
If your original citizenship certificate is lost or damaged, get a duplicate from the DAO with a police report and ward recommendation.
📍 District Administration Office (DAO), Okhaldhunga — where the original was issued, or the DAO of your current permanent address
View steps →Citizenship certificate for married women
How a married woman can either update her citizenship to her husband's address/surname, or keep her father's — both routes explained.
📍 District Administration Office (DAO), Okhaldhunga
View steps →Citizenship certificate
Apply for a citizenship certificate (by descent) at the District Administration Office once you turn 16.
📍 District Administration Office (DAO), Okhaldhunga
View steps →Registration
Birth registration
Register a birth free of charge within 35 days of the child's birth.
📍 Your ward office (local registrar)
View steps →Death registration
Register a death at the ward office within 35 days — free within that window, with a late fee afterward.
📍 The ward office where the death occurred, or where the deceased was permanently registered
View steps →Marriage registration
Legally register a marriage at the ward office and receive a marriage registration certificate.
📍 The ward office of either spouse's permanent address
View steps →Migration registration
Official proof that you've permanently moved from one ward/district to another — needed for government services at your new address.
📍 Your old ward office (to issue a departure certificate) and your new ward office (to register your arrival)
View steps →Land
Allowances
Old age (senior citizen) allowance
A monthly social security allowance for citizens aged 70+ (60+ for Dalits, single women, and residents of the Karnali region).
📍 Your ward office
View steps →Single woman allowance
A monthly social security allowance for widowed or unmarried single women.
📍 Your ward office
View steps →Disability ID card and allowance
How persons with disabilities get a classified disability ID card and, depending on category, a monthly allowance.
📍 Your ward office (for a recommendation letter), then the district Women and Children Office / relevant district office (for the ID card)
View steps →Tax
PAN (Permanent Account Number) registration
A free, permanent tax-ID number issued by the Inland Revenue Department (IRD) — needed for business, higher salaries, and most banking.
📍 Inland Revenue Office (online, or your nearest office)
View steps →Paying integrated property tax (house/land tax)
How to pay the annual property tax that your municipality or rural municipality collects on land and buildings.
📍 Your municipality/rural municipality revenue section
View steps →Business
Education
Travel
❓ Can’t find the service you need? Ask Okhal Sathi — it answers from these guides.
Frequently asked questions
What is the Sewa Guide?
Plain-language, step-by-step guides to government services — citizenship, registration, land, allowances, tax, business, education and travel — covering where to go, what to bring, the fee and how long it takes.
Are these guides official?
Guides are written by site administrators based on the relevant office's current process, but procedures can change, so we recommend confirming with the office before you go.
What if I can't find the service I need?
Ask "Okhal Sathi," the site's AI assistant, which answers directly from these guides.
Are the guides free?
Yes, every guide is free to read, no login required.